TERMS AND CONDITIONS

By making a booking I accept the terms and conditions set out below by Tweed Bike Boxes:
 

PAYMENT
Payment should be made via bank transfer no less than 1 week prior to the collection date.


Bank: TSB
Account Name: Stephen Marshall
Sort Code: 302880
Account Number: 00018805
Please include your name as a payment reference.


CARE AND OPERATION
The bike box must be used in a careful and proper manner. Please ensure that your bike and components are clean before packing the box. A packing and unpacking service can be arranged for an extra charge. All parts of the box, including the foam, anti-crush pole, and locks must be returned with the box. These are expensive to replace and if lost, you will be charged a replacement fee.
Do not remove any of the stickers on the box. Also, please do not add your own stickers to box.


DAMAGE AND LOSS
Normal wear and tear is expected but should the box become seriously damaged (to the point it impacts its function and/or appearance) whilst in your possession, you are obligated to cover the cost of repair. This does not however represent a maximum payable charge, if the box is lost, stolen or damaged beyond repair you will be liable for a charge of £500. 
It is your responsibility to check the Bike Box for damage before leaving the pick up point or accepting delivery. It is also your responsibility for the security of the Bike Box during the hire period.
Our bike boxes are among the strongest available, but they will not withstand everything. Tweed Bike Boxes are not responsible for any damage to your property during the hire period. You are responsible for ensuring your bike is packed and secured correctly and for damage incurred in any capacity during the hire period.
As such, we strongly advise that you are adequately insured. 


LEASE TERM
The lease term shall begin on the day of pick up and end when the box is dropped off. Failure to return the box on the stated date will result in additional days being charged at the standard day rate as required. If you think you will not be able to return the box on the stated date, please let us know at tweedbikeboxes@btinternet.com in advance. We are reasonable and will avoid penalising genuine difficulties!


CANCELLATIONS
For cancellations 1 week or less notice before collection date, the FULL hire amount will be charged.

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